I cannot view user status statistics¶
If you do not have the option * Show status info: Yes / No * displayed, it means that the work schedule per project is missing, and the ONLINE / OFFLINE intervals assigned to each agent cannot be consulted.
For the Users performance report to work, two conditions must be met:¶
1. Users must have set the project they are associated to, from the user page.
2. All projects mus have the Schedule set.
Example of User performance report:
Available in other languages: RO
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