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MFA authentication methods for GUI access

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After enabling Multi-factor authentication, in order to continue accessing the GUI interface, you must choose at least one of the authentication methods available on the platform:

  • through an MFA authentication application, installed on a personal device (MFA device - ex: mobile phone)
  • through email

Depending on the MFA authentication method chosen, follow the steps below:

1. Through an MFA authentication app

Install a Multi-factor authentication app (e.g. apps: Google Authenticator, Microsoft Authenticator, Apple Passwords, etc.) on a personal device (e.g. apps: Google Authenticator, Microsoft Authenticator, Apple Passwords, etc.)

Go to the My Account -> Security section, where you will need to follow the steps below:

  • Click on Authenticator app
  • Follow the instructions to connect the authentication app (e.g., Google Authenticator, Microsoft Authenticator, Apple Passwords, etc.):

Step 1 - Scan the QR code using your favorite app

Step 2 - Add the 6-digit code that appears in the app

Step 3 - Add the name MFA device

Step 4 - Click the Verify button

2. By email

  • Click on Email and follow the instructions:

Step 1 - Make sure you have access to the email address (the email address you will receive the code on is the one added at the user level)

Step 2 - Add the 6-digit code you received by email

Step 3 - Click the Verify button