How to view a report on missed calls¶
See also:
- Missed calls alert setup via email
- How to recover missed calls?
- Missed calls notifications and recovery
- How to enable automated callback retries?
- Email address is set up but I don't receive the missed call alerts
Steps to follow in order to generate a report on missed calls:¶
1. Go to Call Detail Records (from menu Reports/Call Detail Records)
2. In section Call Detail Records set:
- Reporting time range
- Calls' direction: Direction = IN
- Calls' status: Status = NO ANSWER
- Click Apply
View a report on missed calls:¶
Available in other languages: RO