IVRs¶
See also:
- How to set up a fallback queue in IVR
- Edit IVR
- IVR call flow diagram and audio files
- IVR Flowchart
- IVR Flowchart Example
Steps to follow in order to build an IVR menu:
Step 1. Before building an IVR, make sure the following have been completed:¶
- You have completed Structure of the required IVR
- You have recorded the necessary sound files according to the instructions and in all the desired languages
- You have uploaded the files in the PBX/Sound files section (exception - if you use a multi language IVR, then the files will be uploaded in the IVR editing process)
Step 2. Create an IVR menu¶
Available in other languages: RO