Application modules¶

Home¶

• Dashboard
• Information
• Contacts light
• Missed calls
• Utilities

Reports¶

• Custom reports
• Call Detail Records
• Outbound calls
• Queue reports
• Queue Service level
• Users performance
• Activity log
• CRM events

Settings¶

• Data Management
• Parameters
• Permissions
• Projects
• Representatives
• Schedule (Program de lucru)
• Scheduled Tasks

PBX¶

• Call codes
• Call queue
• Conferences
• Country Codes
• Inbound routes
• IVRs
• Music on hold
• Outbound rules
• Queues
• Revision logs
• Sound files
• Surveys
• Tools
• Trunks
• Users

My Account¶

• IP confirmation
• Logins
• Support

Available in other languages: RO