Purge CDR data¶

See also:

• Data Management
• Call Recordings Retention Period
• Purge CRM data
• CDR Purge settings
• CRM Purge settings
• Configure explicit consent for call recording
• How to disable automatic call recording
• How to access call recordings of a deleted user

1. In order to identify and select calls for deletion, go to Settings / Data Management / Purge CDR data¶

2. Search by phone number and select call recordings to delete at a scheduled date¶

3. Click Soft delete CDR (anonymize in ...)¶

Name and Phone number data will be anonymized on a scheduled date set by the CDR data soft delete grace period parameter from Settings / Projects / Edit Project.
Linked conversations will be permanently deleted on the same date, defined by CDR data soft delete grace period parameter from Settings / Projects / Edit Project.

Available in other languages: RO