Setari generale¶

Setari initiale PBX¶

• Projects (Proiecte)
• Users (Useri)
• Queues (Cozi)
• Inbound routes (Rute de intrare apeluri)
• Schedule
• Pop-up fisa client

Setari de personalizare PBX¶

• Confirmare IP
• Custom schedule (programul de lucru pentru zile speciale)
• Music on hold (Ton apel in asteptare)
• Sound files

Setari speciale PBX¶

• Voice Mail
• Conference Room
• Blacklist
• IVRs
• Use Email Reports
• Call back last agent

Exemple utilizare / Aplicatii practice¶

• CallQueue (Apelare automata)
• Pontaj via CallQueue
• Pontaj via Login/Logout

Setari aplicatii / echipamente third-party¶

• Setari SoftPhone
• Setari Telefoane (Hardware)
• Setari Networking si Firewall

Maintenance & Support¶

• On Premise Install Requirements
• Suport la distanta (Remote support)
• Update-uri centrala

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Disponibil in alte limbi: EN